How Can We Help?
Answers to the questions our customers ask most — shipping, returns, promotions and more.
Products & Craft
2 Q&AWhat types of products do you sell?
We specialise in gifts and home decoration, including vintage-style metal model vehicles (cars, trams, vans, motorcycles, scooters, bicycles, aircraft), barware, photo frames, coin banks and Christmas ornaments.
Are the models handmade?
Many of our metal models are handmade, so slight variations in colour and finish may occur — each piece is unique.
Shipping & Delivery
2 Q&AWhere do you ship from?
Orders ship from either our China warehouse or our Australia warehouse depending on stock. Delivery estimates are shown at checkout.
How long does delivery take?
Delivery times depend on your region and the shipping warehouse, typically 3-18 business days. Tracking is provided once your order ships.
Returns & Refunds
1 Q&AWhat is your return policy?
Unused items in original packaging can be returned within 30 days of delivery. For damaged items please contact support with photos.
Promotions & Wholesale
2 Q&ADo you offer wholesale discounts?
Yes — for bulk or wholesale enquiries please contact us via the contact form or email.
How does "Buy 2 Get 1 Free" work?
Add any 3 items to your cart and the lowest-priced item is automatically free. The discount applies automatically at checkout.